Careers

We are currently recruiting for two roles:

Sales & Client Services Coordinator

We're a design-led wallpaper studio creating original, considered work — and we're looking for a detail-obsessed, client-focused individual to join our team in a sales and client services role.

You'll be working directly with interior designers, architects, retailers, and international accounts, translating briefs into technical proposals. If you love the intersection of design and commerce — and thrive on getting the details right — this could be the role for you.

About the Role

You'll be the primary point of contact for inbound enquiries, managing them from first touch through to order and handover. A big part of the role involves preparing technical scale drawings and detailed quotes, so a strong eye for spatial elements and accuracy is essential.

Day to day, you'll be working across our CRM, project management tools, and accounting software — and producing client-facing documents in Adobe InDesign.

What You'll Be Doing

• Managing and prioritising all inbound sales enquiries
• Developing and maintaining key international accounts
• Attending weekly client WIPs and keeping communication flowing across all stakeholders
• Interpreting client briefs and advising on the best design and product solutions, drawing on pre-press, print, and interiors knowledge
• Creating scale technical drawings showing layout and product quantities, and generating accurate quotes
• Processing orders end-to-end — sales orders, invoicing, warehouse or production briefing including artwork requirements
• Compiling sales packs and dispatching samples to leads and clients
• Processing trade applications
• Following up open quotes, leads, and sample requests
• Supporting sales partners with collateral and directing enquiries appropriately
• Keeping CRM, Xero and inventory system up to date
• Developing internal systems and templates over time
• Coordinating with suppliers on lead times and technical details
• Downloading and distributing monthly sales reports

What We're Looking For

• Experience in graphic design, Mac operations, or interior design — this role requires someone who understands finished artwork, spatial layouts and design documentation
• Solid proficiency in Adobe InDesign
• Excellent attention to detail, particularly around pricing, specs, and client documentation
• Strong communication and relationship management skills
• Comfortable working across multiple software platforms
• A proactive, organised approach — you'll be managing a lot of moving parts

Why Join Us

You'll be part of an internationally focused, creative, close-knit studio where quality and craft matter. This is a role where your eye for detail and love of design genuinely makes a difference — to our clients, and to the work we put into the world.

To apply, please send your CV and a brief cover letter telling us about your relevant experience to mail@emmahayestextiles.com with Sales Coordinator in the subject line. Due to the volume of applications, only those who proceed to the shortlist will be contacted.

Production Assistant

We are looking for a Production Assistant to join our Auckland, New Zealand head office team. This role sits alongside our production and sales teams.

This is a detail-focused role suited to someone who enjoys working with systems, maintaining accurate information, and supporting the operational side of a design-led business. You may come from a print, pre-press, production coordination, inventory, or design studio background, and enjoy working with operational processes in a creative environment.

This is a part time role of 20-25 hours per week.

Responsibilities:

• Process and coordinate orders with our warehouses
  
• Maintain accurate product, inventory, and order data in our inventory system
  
• Assist with inventory tracking and stock updates
  
• Maintain product information across internal systems and website CMS
  
• Prepare and format product documentation, specification sheets, and sales support material
  
• Order and sample dispatch
  
• As operations evolve, building on how our inventory, warehouse and CRM systems work together, streamlining processes that support our production and sales teams
  

About you:

• Highly organised, precise, with strong attention to detail
  
• Comfortable managing systems, data, and process-driven tasks
  
• Experience with inventory management systems (e.g. Unleashed) preferred and their integration with other applications
  
• Familiarity with CRM systems
  
• Experience with Adobe InDesign
  
• Experience updating CMS platforms is an advantage
  
• Background in print, pre-press, or design production would be beneficial
  
• Enjoy bringing structure to systems and finding ways to make processes more efficient
  
• Experience in a Mac Operator or finished artwork role an advantage
  
• A collaborative team member who enjoys supporting both creative and operational teams

Please send your CV and cover letter to mail@emmahayestextiles.com with ‘Production assistant’ in the subject line.

Intern

We have short term part-time placements available for interns from time to time. These are based at our studio in Auckland, New Zealand. The position involves preparing samples and marketing collateral and assisting with various studio tasks.